Conrad Consulting & Leadership Coaching

About

Credentials

  • Registered Corporate Coach
  • Leadership Coaching Specialist
  • Twenty-five plus years of nursing leadership experience
  • Ten years of Chief Nursing Officer experience
  • Bachelors of Nursing from Saint Xavier University
  • Masters in Business Administration from Olivet Nazarene University
  • Team STEPPS Master Trainer

Bio

I have served healthcare organizations in staff development, clinical leadership, quality improvement and executive roles for over twenty-five years.   I have a keen understanding of the pressures faced by leaders in healthcare as clinical quality, patient safety, service ratings and cost savings have all become a top priority for hospitals and ultimately the measure of a leader’s success. 

I have experience working with large urban teaching, small community and rural critical access hospitals.  I have served as a national improvement advisor, coaching hospitals and state hospital associations on reducing patient harm and readmissions.  I have led enterprise wide improvement initiatives in the areas of patient safety, patient experience, clinical quality and employee engagement.  As a leader for nursing, I have developed successful new graduate nurse residency programs in two health systems and implemented structures to advance nursing including clinical ladders and shared governance.

Throughout my career I have been passionate about developing the leadership and improvement capacity of all levels of healthcare workers as a key lever for achieving positive outcomes.  I have a strong belief in the power of coaching as a tool to assist individuals in gaining insights necessary for sustainable personal and professional growth and improved outcomes.  

In order to keep it “real” and “in the moment”, and to improve my facilitation and presentation skills, I have studied improvisational acting for one year at Second City, Chicago.